As businesses look for ways to improve collaboration, reduce friction, and increase automation in today’s fast-paced world, Lark is gaining a position among them. Lark is an all-in-one platform, offering an excellent set of tools to unify messaging, video conferencing, file sharing, and workflow automation for the motivated workforce organizations are looking for.

Are you running a small startup? Or leading a large company? Either way, Lark enables teams to work more smartly, reducing inefficiencies and allowing for real-time collaboration on any device.
1. Unified communication and collaboration
One of Lark’s unique selling propositions is its all-in-one communication ecosystem. Instead of using multiple tools for chat, meetings, and email, Lark has all-in-one features in a well-designed, unified interface.
Here are the core communication functions:
- Instant messaging: Real-time chat with either individuals or groups, animated emoji reactions, message threads, and smart notifications.
- Video calls: HD video calls with screen share functionality, live translation, and meeting recordings.
- Email: Send and manage your email in the app—you do not have to leave the app.
- Calendar: Combines a smart calendar to schedule meetings, reminders, and track team availability.
2. Robust project management features
Completing projects successfully is the key to business success. Project management tools like Lark provide teams with the right tools to manage their projects, effectively organizing project tasks, tracking project overall progress, monitoring deadlines, and never having to leave Lark.
Some of the features recognized in project management include
- Kanban boards: Visualize your tasks with a workflow that is customizable to your needs.
- Gantt charts: Similar to Kanban boards, a timeline style of project management that can help keep track of complex projects.
- Task prioritization: Prioritize tasks, assign tasks to staff, and track or monitor workload.
- Real-time updates: Ensure each team member knows the current status.
Did you know? A 2024 report from McKinsey stated that organizations that utilize project management tools increase productivity by 25% because of less context switching.
3. Automated workflow simplified
Repetitive tasks completed manually can be the most significant waste of productivity. Lark addresses these issues with an automated workflow that helps businesses save time and reduce errors.
Examples of onboarding automation
- The system automatically assigns tasks when a new lead is entered into the system.
- The system automatically sends notifications when a document is updated.
- The system can generate reports (e.g., via data triggers) and distribute them without manual input.
Notifications and Custom forms can also be used to automate the approval process. By utilizing these automated processes, companies can reallocate their employee hours to strategic, high-value strategic initiatives, rather than administrative work.
4. Advanced business process management
As well as being a standard day-to-day work productivity solution, Lark is an advanced business process management software (BPMS), which enables organizations to map, improve, and continuously refine their workflows across departments.
Examples of built-in process management features
- Process mapping and visualization.
- API for connections to third-party applications.
- KPIs and metrics dashboards are based on analytics.
- Audit trail and compliance metrics.
5. Security and compliance
As business practices continue their digitization and rely more on electronic communication and file-sharing methods, protecting sensitive information is paramount.
- Lark uses enterprise-grade security to protect your data through every phase of the workflow.
- End-to-end encryption technology protects all messages, files, and meeting data, protecting against being intercepted or decrypted by unauthorized parties.
- Lark offers Granular Admin Controls, allowing businesses to define user roles; implement team-based permissions (such as allowing only certain people access to sensitive projects); and limit how many people can see sensitive information. Lark also provides compliance with the highest security standards. It is ISO 27001 & SOC 2 certified.
Those two certifications provide confidence to the end-user that Lark is committed to strong security, compliance, and data privacy, which can be challenging for a business to defend against compliance across regions and industries.
6. Mobility and cloud-based
Lark can be downloaded as a mobile app and supports a cloud-based service, enabling seamless access to chat, meetings, tasks, and documents from any device, anywhere. The mobile app mirrors the desktop version, providing a consistent experience whether you’re working from the office, at home, or on the go.
With Lark’s cloud synchronization, your team can access real-time updates across all devices, ensuring data is always up-to-date and eliminating versioning issues. This makes it the perfect solution for hybrid and remote teams, helping businesses remain agile and responsive in fast-paced environments.
Conclusion
Lark is more than just a messaging app or video app; it is a complete digital workplace platform. From project management tools that help teams collaborate and stay organized, to automated workflows that will help you free up hours, and business process management software that helps drive operational excellence, Lark is enabling businesses to work smarter, faster, and without redundancies.
For companies operating in remote, hybrid workplaces or global collaborations, leveraging a platform like Lark is not just a nice-to-have; it will become a strategic advantage.